hit counter script My Doggies FAQs

 

 

 


HOURS:
Mon - Fri: 7:00am - 6:30pm
Saturday: 8:00am - 5:00pm
Sunday for boarding
drop-off &pick-up only:
8:00am - 11:00am
2:00pm - 6:00pm

 

 

 

30314 Esperanza
RSM, CA 92688

(off Empresa in the Industrial Park, behind building 30318) 949.709.4600
fax: 949.709.4800

Tours available by appointment.

 

 

To everyone at
My Doggies Daycare
:

We just wanted to let
you know how much our
little Toto loves MDD. Every
time we turn the corner and
pull up to your building
her tail starts wagging and
she can hardly wait to
run in. She loves to play with
all her doggie friends there.

Toto is very important to us
and it is such a relief to be
able to leave her in a place
she enjoys and with people
who treat her like she is
their own.

Your staff always greets Toto
with geniune love and
affection; and I know she
couldn't be in better hands.

Thank you MDD
and congratulations on your
two year anniversary! We feel
grateful to have such a safe
and loving place for Toto
to play!

Jenny & Toto Kosco
Rancho Santa Margarita

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Why go to a dog daycare?

Have you ever felt guilty because your dog is home alone a lot? Do you wish your dog could get more exercise and interaction while you are out working or busy away from home? The solution is My Doggies Daycare!

In answer to the needs of today's pet owner, we provide a cage-free, safe and stimulating environment for your dog. Under caring supervision, our 6,000 sq. ft. facility allows dogs to romp and play with each other, run through our agility equipment, or just hang out and relax. We also join in the fun, playing and caring for them, and ensuring your dog feels at home.

How do I get started?

We conduct interviews 7 days a week, mornings and afternoons, whenever is convenient for YOU!  Just call now to schedule a time; 949.709.4600. The whole process takes just 15-30 minutes. We will ask you to complete some paperwork, provide current vaccines, and then perform a “canine temperament test” to determine the disposition of your dog.  You are welcome to tour our facility at this time, meet some of our staff, and voice any questions or concerns you may have regarding My Doggies Daycare. Making both YOU and your dog comfortable is our main goal.

Does my dog receive the first day of daycare free?

Yes!  We want you to be completely comfortable with our facility and services before purchasing a pass or reserving space for boarding. 

On the first day we gently and carefully introduce your pup into “the pack”. Whether it be the small dog room or the big dog room – or goal is to ensure a non-threatening experience where your dog will be curious rather than overwhelmed.  We will monitor his/her activities throughout the day, and give you a complete report upon pick-up. 

For dogs that are going to board with us, this free day must be used PRIOR to boarding and is not applicable towards a boarding stay.  The purpose of bringing your pup to daycare prior to boarding is to help familiarize him/her with our staff and the other dogs, and encourage a stress free visit when they come back to board overnight.  We believe in this practice so strongly – that we are willing to give you this day for free!

What are the benefits?

Dogs get a great deal of physical exercise and even more important, their behavior frequently improves with the socialization which occurs at daycare. This enables them to live a more relaxed life and also makes for a more content pet in the home. Instead of being lonely, isolated, and bored (which can often result in destructive behavior and separation anxiety) your dog goes home a happy and tired pup!

You benefit also, knowing that you don't have to feel guilty about not having the time (or the energy) to provide your dog with the daily socialization and exercise he needs. Relax and enjoy your evenings; your special friend will be very content to just rest at your feet.

Be assured that your dog is being well take care of by watching your pet on DoggieCam (our web camera that operates from 10am - 3pm, every day Monday through Saturday) - a truly fun experience!

   

What if I want to board my dog?

No problem! Just call ahead to reserve his spot, as our spaces fill up quickly. Unlike many boarding facilities, your canine friend will be out in our large daycare area playing all day. No need to pay extra for "walks" or "play time." When it is time to rest, the dogs will stay in their designated dens in our kennel area. Our nightly turn-down service includes a freshly cleaned and filled stainless steel water bowl, and their own special toys and treats arranged on their bedding. In addition, we set the mood for relaxation with special music designed to lull them to sleep.

While our dens are comfortable, we limit the time your dog spends there to feeding, digesting and sleeping. Our goal is to make your pet extremely comfortable while allowing them as much fun free time as possible.

We are even open on Sunday's for boarding pick up or drop off - morning time is 8am - 11am, afternoon is 2pm - 6pm.

What do I need to bring for boarding?

We supply most everything your dog will need to make for a pleasant stay! We have bedding, food, bowls, toys and treats. For familiarity, you may want to consider leaving a "gently worn" t-shirt or towel. Many dogs find it comforting to have a familiar smell from home. Large beds, comforters, quilts, brought from home will be returned at check-in as our storage space is extremely limited.

How are the dogs fed? Do we purchase food from you?

We feed our guests according to owner instructions. When you check in, you will be asked if your dog is used to eating once a day, twice a day or if you free feed. We will ask for specific amounts at each feeding and the type of food . We have found that dogs may have gastric difficulties when changing their diet, so we do ask that you bring your own food. Please package any dry food in individually bagged meals and bring an amount sufficient for the stay. If for some reason we run out of food, we will utilize Science Diet, Sensitive Stomach for an additional fee.

Can my dogs room together?

Certainly! Dogs from the same family may share a kennel if they are able to sleep together without argument or need for direct supervision.  The $10 overnight fee applies to the kennel(s) used…so if you have two or three dogs and they all stay in the same kennel – you will only pay $10 per night.

My dog takes medications. Is this a problem? Do you charge extra?

We have no problem administering medications and will do so in accordance with your instructions at no extra charge. Please label medications as to type and dosage. Advise us prior to check-in if your dog will be taking medications while in our care.

Will you bathe my dog before I pick up? What is the cost?

We offer a complimentary bath after a 6 night stay. If the dog is matted, or extremely large there may be a small fee - but we will advise you at time of drop off. We also offer luxury baths which include citrus and oatmeal shampoos, aloe conditioners, nail trimming and filing, teeth brushing, ear care, brush-outs, trimming hair between pads and hygiene areas - even a full grooming with hand clipping or shave down if you desire! Many of our clients choose to schedule these services at the end of their dog's stay. The cost will vary depending on the dog's size, length and condition of the coat, and overall time needed to complete the service.

What are your business hours? When you are 'closed' does anyone feed and care for the dogs?

During the week and on Saturday our lobby and facility is open to allow guests to check in and out and to conduct tours. We are open Monday through Friday, 7:00am - 6:30pm and Saturday 8:00am - 5:00pm. On Sunday, we work a split shift and are open for boarding drop off or pick up only. Mornings from 8:00am - 11:00am and afternoons from 2:00pm - 6:00pm. Our business hours are designed for the comfort and health our guests. After playing all day, we allow the dogs to rest at night without outside interruption. This is a crucial part of maintaining a low stress environment. Our office closes in observance of the following holidays:
New Year's Day
Easter Sunday
Memorial Day
July 4th
Labor Day
Thanksgiving Day
Christmas Day
New Year's Day


Please be aware that any closing applies to the business office only. Our canine guests receive top of the line care at all times!

Further questions? Don't hesitate to call us today!

 

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